avanta7: (SnarkyAvanta)
[personal profile] avanta7
Ever since we subscribed to the Sunday Sacramento Bee in November, we've had delivery problems. In fact, I was surprised if we actually got a paper on Sunday mornings. We'd get it one week, and then not the next. Or we'd receive it two weeks in a row, and then miss one. Every time we had no delivery we would report it, get a credit for it and then go buy one from the newsstand because Yuba City does not have same day re-delivery. Somewhere around Christmas, we essentially stopped receiving a Sunday paper. Every week we called to report non-delivery. Two weeks ago, spouse called and spoke to the delivery supervisor, who apologized profusely and said the problem would be fixed that week.

Last week, I had no newspaper. We reported it.

This morning, I have no newspaper.

And as of five minutes ago, I no longer have a subscription to the Bee.
~~~~~
Speaking of petty annoyances, Cingular supposedly mailed us a refund check December 21. On January 10, I reported I hadn't received it. "Wait another week." Okay. On January 17, I reported I hadn't received it. Cingular was supposed to send a claim package to report the lost check. I haven't received that either. Yesterday I called for the third time about this issue. "Can't you just send me the replacement check?" No, they can't just issue me a replacement check, they have to send the claims package. "Well, send it! I want my $75.00!"

Grrrr.
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